Frequently Asked Questions: Meal Plans
If you have additional questions or need advice, contact SDSU Dining at (619) 594-7640. The dining office is located in Education Building room 112, you may also e-mail questions to email@example.com
When does my meal plan begin?
The first meal begins on Thursday, August 22, 2019 for the fall semester. The first meal begins on Monday, January 20, 2020 for the spring semester.
Where does my meal plan work?
Meal plans are accepted at over 40 dining locations, including all seven Aztec Market Convenience Stores. All locations that accept SDSU Meal Plans are labeled with a red MP logo under the hours & location tab.
The following locations do not accept the meal plans: Faculty Staff Club, Chipotle and Trader Joe's
Can meal plans be changed?
Yes, freshman on one of the three freshman plans (Flex 5, Flex 7, Meals Plus) can change their meal plans during the three designated change weeks below. The meal plan holder may change their meal plan by signing a new agreement with the SDSU Dining Office. There is a $5 processing fee due at the time of change. Your meal plan may ONLY be changed during the following designated dates at the SDSU Dining Office located in the Education Building, room 112. Office hours for meal plan changes are Monday - Friday 8am – 3pm. There are no online or over the phone options to change your plan. Students must visit the office in person to request changes.
- September 9-13, 2019 - Effective Monday, September 23, 2019
- November 4-8, 2019 - Effective Monday, January 20, 2020
- February 3-7, 2020 - Effective Monday, February 17, 2020
How many meal days are in a semester?
Fall 2019: 83 weekdays and 31 weekend days = 114 total days. Spring 2020: 79 weekdays and 28 weekend days = 107 total days.
Are unused meal plan balances refunded at the end of the semester or at the end of the academic year?
No, there are no refunds at any time on balances. Students are encouraged to take full advantage of their meal plans during their time in residence halls.
What if a student has a special dietary need or is a vegetarian?
The staff of SDSU Dining will work with students to identify where food is available that meets specific dietary needs. Please contact us at (619) 594-7640 as soon as possible to discuss your specific situation. Also, many vegetarian and vegan options are available in our restaurants, convenience stores and at The Garden.
Does my meal plan work for other items like medicine or toiletries?
No. Meal Plans are set up for food and beverages only. Meal plans are not valid on merchandise, gift cards, alcohol or gratuity.
What if I lose or forget my meal card?
You can pick up a temporary meal card from the SDSU Dining Office (Education Building, Room 112) or pay for your meal and bring your receipts to the SDSU Dining Office for a refund within two weeks of your purchase. The receipts must be from a location where the meal plan is accepted and within the stipulations of your meal plan. If you are requesting a refund from a location that sells alcohol, please ensure that you submit an itemized receipt.
I'm sick and cannot go out to use my meal plan. What can I do?
If you can’t make it to a “regular” meal due to illness, you may request a Sick Meal Pass from you residence hall’s front desk. The form, along with your Red ID Card, must be taken to The Garden at Cuicacalli, University Towers Kitchen (UTK) or the Aztec Market in front of Chapultepec Hall. You may assign someone to pick up your meal with the pass only. Red ID's are required to be confiscated any time anyone other than the card holder attempts to use it. This is for the protection of the card holder and their funds. Red ID's are not transferrable and Sick Meal Passes are the only exception to this rule.
My Meal Plan is on hold. What should I do?
A Meal Plan is placed on hold for late housing payments. When this happens, pay for your meals with cash, debit, or credit and keep your receipts. After your meal plan is removed from hold, bring your receipts (in order by date) to the SDSU Dining Office no more than 2 weeks after your hold is lifted for a refund. The receipts must be from locations where meal plans are accepted and within the stipulations of your meal plan. If you are requesting a refund from a location that sells alcohol, please ensure that you submit an itemized receipt.